I like to post reviews on Yelp, in fact, I inadvertently got to 'elite' status after a while. So, when I write something about a business, I try to look for something good unless the business is going out of it's way to be bad. Only one time did I write something negative and the Owner(!) responded - he wanted to handle the problems I ran into. That won me back as a customer. You have to notice the people who are doing good work and give them a pat on the back sometime, you know?
Ron mentions in "Introduction to Scientology Ethics", "If you reward nonproduction, you get nonproduction." and "We award production and up statistics and penalize non-production and down statistics."
Sometimes a simple, "Great job!" can make a person's day and most people deserve it, I think.
