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smiley face on Mars from nasa.gov

The other day I had to deal with a customer who was neglecting a bounced check she wrote to us but was just so darn friendly!

I had just read the Chart of Human Evaluation in Science of Survival and recognized that what she was doing was criminal no matter how sweet she was. It was great not to have to wonder how to handle it. I cheerfully let her know that no payment would mean the local District Attorney's Bounced Check office would handle it if she didn't want to.

You can get the book online:
http://nep.goldenageofknowledge.net